How Atlassian IT Strategy Eased Crisis Management

Can tactic and IT funds setting up help an group weather conditions a disaster like COVID-19? This is how it helped at Atlassian.

We’ve all listened to and lived via the tales about how IT teams at quite a few an group produced really a great deal an right away pivot to equip and allow workforce to work from property as governments issued remain-at-property orders and shut down non-vital companies to reduce the distribute of COVID-19.

We are now all a handful of months previous this moment of disaster and residing in a new type of regular.  While some companies are shuttered, most likely for good, on the other side quite a few employees are buzzing away productively from their property offices. Zoom video clip meeting phone calls are typical. Some corporations are building the most of technologies investments they produced a calendar year or far more in the past. And IT leaders are rewriting their technologies budgets for 2020 as they take into consideration the most effective way forward for 2021.

Jenna Cline

Jenna Cline

Jenna Cline is a single of them. As the head of IT Tactic and Planning at organization software program company Atlassian, she was at the centre of the organization’s pivot to work from property in early March 2020. Atlassian basically had set alongside one another a activity drive to check the coronavirus a handful of months just before the shut down in March, Cline reported, so the enterprise was prepared to make the decision.

“But from an IT point of watch, it was a really quick transition,” she reported. “We like to joke it was: Shock! You are supporting a one hundred% distant workforce!”

Atlassian was in a strong situation to do that, but nonetheless, it was a substantial shift, according to Cline.

A person of the most significant challenges and achievements was figuring out how to close the books remotely for the initially time ever for the finance tech teams. A further challenge was ensuring that all new hires acquired laptops.

“If we were being executing this as a prepared occasion, I consider about what are all the matters are we would have in spot to make certain it went efficiently,” she reported. “We probably would have prepared a twelve- to eighteen-month road map.”

Alternatively it transpired just about right away. Other matters adjusted, way too. For instance, Atlassian had always held a weekly inner city hall conference more than video clip. However, inside of a week of the enterprise likely distant, the number of men and women looking at the city hall stay quadrupled.

The new regular

Atlassian’s four,500 workforce about the earth will be functioning from property at the very least right up until the conclusion of the calendar year, Cline reported.

The enterprise is at this time in the midst of its IT funds setting up method, and so Cline could not remark about any shifts in IT paying nevertheless. However, as an IT strategist, Cline did say that Atlassian strives for a well balanced IT investment portfolio. When it can be enterprise as common, the enterprise invests in three sorts of jobs — scale jobs that help the enterprise mature, transformation jobs that help the enterprise improve, and incubation funding. As the enterprise goes via its setting up method, selections are produced on how to stability investments in these three spots.

Image: Olivier Le Moal -

Picture: Olivier Le Moal –

In a time of disaster like this a single, you may possibly consider that it would be a excellent thought to slice that incubation funding. That is anything for a time of abundance. In the course of the COVID-19 coronavirus pandemic, IT corporations are hunting for places to maintain funds. But Atlassian’s watch of incubation funding may perhaps go over and above just a great-to-have point.

So much “there hasn’t been any challenge that we have necessary to prevent,” Cline reported. Certainly, some of what the enterprise invested on incubation funding final calendar year, precisely on RPA (robotic method automation) has compensated off in the present disaster, according to Cline. The enterprise released bots for finance processes.

“We are equipped to take advantage of that this calendar year,” Cline reported. “That will help us maintain scale and growth.”

Read all our protection of It is response to COVID-19 in this article

Jessica Davis has invested a occupation covering the intersection of enterprise and technologies at titles such as IDG’s Infoworld, Ziff Davis Enterprise’s eWeek and Channel Insider, and Penton Technology’s MSPmentor. She’s passionate about the useful use of enterprise intelligence, … Perspective Total Bio

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