An update to Ivanti’s endpoint management program — Ivanti Unified Endpoint Manager 2020.one –focuses on bettering the experience of managing remote staff by way of this sort of attributes as improved remote manage and increased BitLocker help.
Alan Braithwaite, Ivanti’s senior director of products management, stated that whilst individuals remote get the job done attributes are taking part in an enhanced purpose through the lockdown, the organization experienced been doing the job on them prior to the COVID-19 outbreak.
“It just turned out really properly,” he stated, noting the enhanced connect with for this sort of points as cloud storage for program supply — a function in the new update.
Liz Miller, a vice president and principal analyst at Constellation Analysis, stated the update represented a beneficial growth to Ivanti’s endpoint management and stability choices.
“As a lot more enterprises change to managing a remote workforce that may remain lasting, IT groups require quick-to-deal with, swift-to-interpret-and-notify interfaces to deal with an expansive virtual campus of endpoints and devices,” she stated. “Their option is producing machine management — from discovery to OS update supply to, pretty much as crucial in these times, patch update supply — that a lot much easier, and producing supply of these updates and patches unobtrusive to the conclusion consumer.”
Improving management equipment
Braithwaite stated he saw the update’s remote manage improvements — making it possible for methods administrators to just take manage of devices — as improving the day-to-day experience of IT experts. Ivanti Unified Endpoint Manager (UEM) experienced beforehand supported remote manage, he stated, but necessary administrators to do so by way of their company’s servers.
“Now, they can do it specifically from the cloud,” he stated.
The update also consists of comprehensive macOS help for remote manage.
Much better BitLocker help would make it much easier for IT to use the Windows ten push-encryption function, Braithwaite stated. Among the the enhancements is a implies to get well login information and facts remotely.
“What if your conclusion consumer loses their password? They bought sent house, and ordinarily maintain their password on a sticky [notice] below their desk, in case they forgot it,” he stated. “Which is a actual problem for them to be equipped to get well that, except you have technological know-how like we have. We can seize that essential information and facts, retail outlet it securely and then provide it … no make any difference where [the end users] are.”
With cloud storage for program supply, Braithwaite stated, companies could use Azure or AWS to produce program to their employees, reducing the strain on VPNs. Desire for this sort of a function, he pointed out, predated the current explosion of remote get the job done.
“Even before COVID-19, we experienced a lot more and a lot more requests from our buyers, expressing ‘We have a quantity of remote staff in the subject, and we’re attempting to shift [info] from our info centers up to the cloud,'” he stated.
The expanding worth of UEM
Miller stated COVID-19 radically enhanced the endpoint footprint that IT departments must deal with.
“[The outbreak] sent IT the pretty much-extremely hard endeavor of making sure productivity and uptime throughout these devices, but also making sure visibility, manage and compliance over an unidentified universe,” she stated. “Ivanti’s system performs to provide all of that into check out while not disrupting the workflow and productivity of individual end users.”
Impartial analyst Eric Klein stated the remote-get the job done change has underscored the require for management program.
“UEM wasn’t one thing that was an complete require for companies that experienced a ton of their staff in-house,” he stated. “Now that a ton of their workforce is remote, [companies are] heading to know they require to make investments in that. There’s an opportunity in this market throughout the board.”
According to Miller, IT experts would benefit from Ivanti UEM’s versatility in automating and managing updates throughout a variety of devices. BitLocker in specific has been a supply of intense frustration for administrators, she stated, citing Reddit threads comprehensive of frustration about the function. Help in managing it would be welcomed, she stated.
Klein stated the update ought to help IT experts, as it adds the capability to conduct management responsibilities — like the remote manage of devices — throughout several platforms.
He questioned no matter if individuals attributes would obtain buyers for Ivanti, having said that, as much larger opponents like Citrix and VMware also supply this sort of capabilities.
“The messaging and internet marketing attempts have commenced to shell out dividends for distributors like VMware and Citrix,” he stated. “I imagine it truly is heading to be a little bit more durable for other distributors to get into the area.”