OnePlus nine and OnePlus nine Professional end users are complaining about a very low-storage problem on their equipment apparently caused by a preloaded app identified as Media Storage. The app appears to be to act as a trash bin for the Gallery app. Some end users have also claimed that the Media Storage app on their OnePlus phones is producing speedy battery drain as a final result of consuming storage area as very well as other components resources. Having said that, OnePlus is nevertheless to react to person grievances and problem a take care of.
As discovered by Artem Russakovskii of Android Police, the Media Storage app is consuming a significant section of the interior storage on the OnePlus nine and OnePlus nine Professional. He tweeted to highlight that specifically in his circumstance the app started out consuming practically 126GB storage on his OnePlus nine Professional.
“After emptying Gallery trash (225 pictures, 3 video clips), Media Storage facts went from 126GB to 5GB,” he claimed.
Now this is a head-scratched. I have at last occur shut to filling up the 256GB storage on my @oneplus nine Professional.
So I ran the typical Google Photographs cleanup which claimed it’d take out around 100GB of facts.
But soon after it was performed, I am still shut to entire. What presents? pic.twitter.com/fmxdiRoQLU
— Artem Russakovskii (@ArtemR) August 21, 2021
Russakovskii is not the only a person affected as many these kinds of end users have reported equivalent storage challenges on the OnePlus Neighborhood community forums and Reddit.
Interestingly, the storage challenges appear to be not that new as the person grievances on both OnePlus Neighborhood community forums and Reddit are from April. It, however, seems that owing to the simple fact that the OnePlus nine and the OnePlus nine Professional have a great deal of storage, many end users wouldn’t have at first observe the challenges.
The Media Storage app appears to be to be managing in the background to retain a report of the deleted pictures and video clips from the Gallery app. This is resulting in not just shortage of the developed-in storage but also unexpected slowdowns on the phones. It is also bringing battery draining troubles in some instances, as stated by some end users on Twitter.
It is at present unclear whether the challenges with the Media Storage app are confined to the OnePlus nine and OnePlus nine Professional or are also influencing other OnePlus phones. Some person reports on Twitter advise the latter, who claimed the battery draining troubles owing to the app were also influencing OnePlus seven Professional and the recently launched OnePlus Nord 2 smartphones. On the foundation of present-day reports, it also seems that the reported troubles are similar to a computer software bug that could be settled by means of an update.
Devices 360 has arrived at out to OnePlus for a comment on the challenges with the Media Storage app and will update this area when the firm responds.
In the meantime, some of the affected end users — like Russakovskii — have claimed that the storage challenge could be fixed by emptying the ‘Recently Deleted’ trash folder of OnePlus’ Gallery app.